Return Policy

We will accept returns/exchanges within 15 days of shipment if the product is unused, undamaged, and still in its original packaging. Unfortunately, we cannot exchange beauty, health, or food products once the package has been opened, as well as underwear, for sanitary purposes.
 
How to Return/  Exchange Your Item
 
Simply email us at hello@openhouseph.com with your order number, the product you want to return, why you want to return it, and whether you want it exchanged for a different style or size. We can give refunds in the form of store credits for products in their original condition. If you want to exchange for a higher priced item, you will have to pay the difference, For a lower priced item, we can refund the difference in the form of store credits. 
 
Please note that shipping fees for returns and exchanges will be shouldered by the customer. We can give refunds in the form of store credits for products in their original condition.

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